Terms & Conditions Tuna68 — Terms of Use for Malaysia's Online Entertainment Platform

To register and use tuna68 services, you must meet all of the following eligibility requirements at the time of registration and throughout your membership:

• Minimum age: You must be at least 18 years of age. tuna68 does not permit use of the platform by anyone below this age limit under any circumstances.
• Legal capacity: You must have full legal capacity to enter into a binding agreement and must not be legally prohibited from engaging in gambling activities in your jurisdiction of residence.
• Accurate information: All information you provide during registration — including your full name, date of birth, Malaysian phone number, and email address — must be truthful, accurate, and current. tuna68 reserves the right to request identity verification documents (such as a MyKad or passport) at any time to verify the information provided.
• One account only: Each individual is permitted to hold only one active tuna68 account. Registering multiple accounts is strictly prohibited and will result in all associated accounts being closed.
• Non-tuna68 staff: tuna68 staff, their immediate family members, business partners, and parties directly involved in the operation of the platform are not permitted to register as members or use tuna68 services for real-money wagering purposes.

Tuna68 reserves the right to decline any individual's registration application without providing a reason, and to close the account of any member found to be ineligible after registration has been approved.

As a tuna68 account holder, you are fully responsible for all activity that takes place within your account. This responsibility covers the following:

• Password confidentiality: You are responsible for keeping your tuna68 account password confidential. tuna68 will never ask for your password via email, WhatsApp, or any communication channel outside the platform. If you receive such a request, please disregard it and report it to our support team.
• Unauthorized access: You must notify tuna68 immediately via Live Chat support or email support@tuna68.best if you become aware of or suspect any unauthorised access to your account. tuna68 shall not be held liable for any losses resulting from unauthorised access to your account if you have failed to take reasonable security precautions.
• Latest information: You are responsible for keeping your account information up to date. Any changes to your phone number, email address, or other details must be updated through your account settings. tuna68 is not liable for missed notifications resulting from outdated contact information.
• Personal use: A tuna68 account is for the personal use of the account holder only. You are not permitted to share, transfer, or sell your account to any other party.

Tuna68 reserves the right to temporarily suspend or restrict access to your account if suspicious activity is detected or if our systems identify a potential security compromise, while an investigation is carried out.

All financial transactions on tuna68 are conducted in Malaysian Ringgit (MYR). tuna68 accepts deposits via the following methods approved for the Malaysian market:

• Minimum deposit: RM10 per deposit transaction. tuna68 does not charge processing fees for deposits; however, your eWallet provider or bank may apply their own charges.
• Minimum withdrawal: RM30 per withdrawal transaction. Withdrawals to Touch 'n Go eWallet, GrabPay, or DuitNow are typically processed within 30 minutes to 3 hours. Withdrawals via FPX may take up to one business day.
• Identity verification: tuna68 reserves the right to request identity verification documents before processing withdrawals that exceed certain limits. This is standard procedure to prevent money laundering and to safeguard your account.
• Withdrawal methods must match your deposit method: Withdrawals must be made using the same payment method as the deposit. This is a security measure to prevent financial fraud.
• Bonus balance: Bonus funds that have not met the wagering requirements cannot be withdrawn. Only real money (original deposit funds and net winnings from cash play) is eligible for withdrawal.
• Failed transactions: If your deposit fails to process but the funds have already been deducted from your eWallet or bank account, please contact the tuna68 support team with proof of transaction for resolution. tuna68 will resolve such cases within 3 business days.

Tuna68 offers members a wide range of bonuses and promotions — including welcome bonuses, free spins, cashback, poker rakeback, and other periodic offers. All bonuses and promotions are subject to their own specific terms, in addition to the following general conditions:

• Wagering Requirement: All bonuses at tuna68 carry wagering requirements that must be met before any winnings derived from bonus funds can be withdrawn. The wagering requirements and completion period are stated in the specific terms of each bonus. Failure to meet the wagering requirements within the stipulated period will result in the bonus and any winnings generated from it being forfeited.
• One bonus per promotion: By default, each member is entitled to claim a promotion once only, unless otherwise stated in the specific terms of that promotion.
• Welcome bonus for new members only: The welcome bonus is exclusively for new members who have just registered and made their first deposit. Existing members are not eligible to reclaim this bonus through a new account.
• Bonus abuse is strictly prohibited: tuna68 uses a system to detect betting patterns indicative of bonus abuse — for example, wagering on both sides of the same game, abnormally low-risk bets placed solely to meet wagering requirements, or coordination across different accounts. Any abuse detected will result in the bonus being voided and possible account closure.
• tuna68 reserves the right to modify or terminate promotions: tuna68 reserves the right to modify, suspend, or terminate any promotion at any time, with or without prior notice, subject to any limits imposed by applicable law.

For full details on the tuna68 welcome bonus, please visit the Welcome Bonus us.

All games offered at tuna68 — including slots, poker, Sports Betting, lottery, and Live Casino — are subject to their own specific game rules in addition to the following general terms:

• Game results are final: All game results recorded by the tuna68 system are final. Any dispute regarding a game result must be submitted to the support team within 48 hours of the incident. tuna68 will review server logs to resolve such disputes.
• Technical failure: In the event of a technical failure affecting game outcomes, tuna68 reserves the right to declare the relevant round or bet void and return the wagered amount to the member's account. No additional compensation will be provided for technical disruptions beyond tuna68's reasonable control.
• Odds and chances: For Sports Betting, the odds displayed at the time a bet is placed are the odds used to calculate winnings, unless there is a clear error in the odds offered. tuna68 reserves the right to void bets placed at odds that deviate significantly from market odds due to a technical error.
• Slots and casino: All slots and casino games use an independently verified RNG (Random Number Generator) system. RTP values displayed are long-term averages and do not constitute a guarantee for any individual session.
• Lottery: Lottery draw results are final once verified. Prizes not claimed within 90 days of the draw date will be forfeited.

The tuna68 platform must be used at all times within reasonable and ethical boundaries. The following are strictly prohibited and may result in immediate action, including account closure and forfeiture of balances:

• Using automated software (bots), scripts, or any method other than tuna68's legitimate user interface to interact with the platform.
• Colluding with other players in poker or any other game to gain an unfair advantage over fellow players.
• Disclosing hand information in a poker game to other players, directly or indirectly, during an active round.
• Attempting to exploit technical vulnerabilities or bugs in the platform to gain unauthorised financial advantage.
• Depositing funds obtained through unlawful means or using the tuna68 platform for money laundering purposes.
• Harassing, threatening, or using offensive language on any communication channel within the tuna68 platform.
• Sharing your login credentials with others or allowing another person to use your account.
• Registering using a false identity or misleading information.

Tuna68 uses active monitoring systems to detect suspicious behaviour. If you are suspected of violating any of the rules above, tuna68 reserves the right to suspend your account pending investigation, and you will be informed of the outcome.

There are several circumstances under which a tuna68 account may be closed or suspended:

• At the member's request: You may request the closure of your account at any time by contacting the tuna68 support team. All valid cash balances will be returned upon completion of the required verification process.
• Self-Exclusion: If you feel that your gambling activity needs to be limited, you may opt for self-exclusion through your account settings or by contacting the support team. Self-exclusion periods can be set from 30 days to permanent. During the exclusion period, you will not be able to access your account or register a new account at tuna68.
• Closure by tuna68: tuna68 reserves the right to close or suspend the account of any member who violates these terms, engages in fraudulent activity, or for valid legal or compliance reasons. In proven cases of fraud, the account balance including any winnings may be forfeited.
• Inactivity: Accounts inactive for 12 consecutive months may be subject to a management fee and eventually closed if the balance remains at zero. Members will be notified by email before any fee is applied.

To the extent permitted by applicable Malaysian law, tuna68 and its members, directors, employees, agents, and service providers shall not be liable for:

• Any indirect, consequential, special, exemplary, or punitive damages arising from your use of or inability to use the tuna68 platform.
• Loss of profits, anticipated winnings, or gambling opportunities resulting from technical disruptions, system maintenance, or circumstances beyond tuna68's reasonable control.
• Any losses resulting from unauthorized access to your account that are not directly caused by the negligence of tuna68.
• Unfavourable game outcomes produced by a properly functioning and fair RNG system.

Tuna68's maximum liability to any individual member under any circumstances shall not exceed the total amount deposited by that member in the 30 days preceding the incident giving rise to the claim.

Tuna68 reserves the right to review, update, or modify these Terms & Conditions at any time. When material changes are made, tuna68 will notify members via one or more of the following methods:

• An in-platform notification when you log in to your tuna68 account.
• Notification emails sent to the email address registered to your account.
• Update the "Last Updated" date at the top of this document along with a summary of the changes made.

Continued use of the tuna68 platform after notification of such changes will be deemed acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account and withdraw your remaining cash balance before the changes take effect.

These Terms & Conditions are governed by and interpreted in accordance with applicable Malaysian law. Any dispute arising from or in connection with the use of the tuna68 platform shall first be referred to tuna68's internal dispute resolution process:

• First stage — Customer support: Contact the tuna68 support team via Live Chat or email support@tuna68.best with full details of your dispute. tuna68 aims to resolve all complaints within 5 business days.
• Second stage — Management review: If you are not satisfied with the outcome of the first-stage resolution, you may request that your case be reviewed by tuna68 management. This review is typically completed within 14 business days.
• Confidentiality: All information relating to a dispute shall be kept confidential by both parties and must not be disclosed publicly without written consent from tuna68.

As a tuna68 member, you acknowledge that your use of this platform is entirely at your own risk and that you fully understand the financial risks involved in gambling. tuna68 provides no guarantee of winnings under any circumstances.